How Can We Help?
We're here to make sure you have the best experience preparing for your CDL exam.
Email Support
Have a question, found a bug, or need help with your subscription? Reach out and we'll get back to you as soon as possible.
Contact SupportSubscription & Billing
Manage your subscription, restore purchases, or request a refund through your Apple ID settings.
App Issues
If the app crashes or something doesn't work right, try updating to the latest version or reinstalling.
Study Content
Questions are aligned with 2026 FMCSA regulations. If you spot an error, let us know and we'll fix it.
Restore Purchases
Tap "Restore Purchases" in the app's paywall screen. Make sure you're signed into the same Apple ID.
Common Questions
Open the app, go to the paywall screen, and tap "Restore Purchases." Make sure you're signed into the same Apple ID that was used for the original purchase. Your Pro access will be restored automatically.
Go to your iPhone Settings > tap your name at the top > Subscriptions > CDL Practice Test > Cancel Subscription. Your access will continue until the end of your current billing period.
Yes, your study progress, streaks, and scores are stored locally on your device. If you delete the app, this data will be removed. However, your Pro subscription status will be restored via Apple when you reinstall.
Please email us at essentialdevteam@gmail.com with the question text and what you believe the correct answer should be. We review all reports and update our question bank regularly.
Yes! All questions, explanations, and study features work completely offline. You don't need any internet connection to study. An internet connection is only needed for purchasing or restoring subscriptions.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund. Apple typically processes refund requests within 48 hours.